Troubleshooting

Terms and Conditions

1. RoboArt (Pvt) Ltd. reserves all the copyrights in its sole discretion for this app. 2. It is recommended to kindly change the keys so that no one can access your car with default keys. 3. It is to be made clear that the intent of the app is to provide ease for you and the company shall not be responsible if the app is used in the scenario of theft or any other case. 4. It is recommended to kindly keep the mobile phone charged while using the app. ........

2022-06-16T17:25:23+05:00Categories: Troubleshooting|

Troubleshoot

Connectivity Issues: Make sure that both your smartphone is charged, the MoboKey device is powered up, and you are within the Bluetooth range. Try restarting both the smartphone and the MoboKey device. Try uninstalling and reinstalling the MoboKey app on your smartphone. Make sure that your smartphone's Bluetooth is turned on. Make sure you are connected to the internet. Make sure you have enabled location access for the MoboKey app on your phone. Remove any unnecessary devices from the Bluetooth menu of your phone. Please see if any other phone ........

2023-01-30T23:29:28+05:00Categories: Troubleshooting|

How MoboKey can be useful in winter season

While no one cherishes the idea of rolling out of bed in winter and climbing into a freezing cold car. There are some steps that you can take to making your morning commute a little nicer. Installing a MoboKey remote starter for your car can benefit your comfort and your car's health. MoboKey can be very useful in the winter season. How is MoboKey Remote Starter useful in winter Keeping Warm in the winter season The most noticeable benefit of using a remote car starter is the feeling of a ........

2020-12-28T18:56:21+05:00Categories: Car Access, Troubleshooting|

An ultimate guide for the best use of MoboKey

To use MoboKey to its full capacity, there are a few things that you should know. MoboKey is the ultimate device that allows access, security, and car-sharing. This device allows users to control their cars with a smartphone app. To enjoy all the features, you should go through this ultimate guide. A complete walkthrough of how to install MoboKey, and how to access and share your car. Phone settings:  You need to set a few things in the phone settings. Bluetooth settings: Bluetooth is a sensitive protocol. This is why ........

2023-01-31T18:31:09+05:00Categories: Troubleshooting|Tags: |

How to transfer ownership of the MoboKey equipped car?

There are a couple of times when there is a need to change the ownership of the MoboKey equipped car. One of the issues reported by car owners is when the technician tests the car and claims ownership by mistake and the owner needs to transfer the car ownership to his account. Another case where you will need to transfer the car ownership is when you are selling the car with the MoboKey device installed. There are a few simple steps to get this done! Contact us: To change ownership, ........

2020-02-27T21:00:30+05:00Categories: Troubleshooting|

Electrical safety equipment and fuse box of Mobokey

In terms of electrical component safety, we are always looking for securing the equipment in your vehicle. We have made sure that your car is safe when our device is being installed. This is why we have spent hours to make sure that the device you have meets all the electrical safety standards. What electrical safety equipment is being used by Mobokey? Internal Relays We are using internal relays for device protection. These relays only allow a certain amount of current to pass through the device making sure that your ........

Did you forget your car keys inside the car?

Did you forget your car keys inside the car? Yes, don't worry, MoboKey has you covered. With MoboKey's phone app, you can unlock and lock your car anytime. Forget car keys and switch to MoboKey's smart solution! Forget Car Keys, Use the MoboKey Phone App! As Mobokey is a complete solution for car-sharing and rental companies, we are always in communication with our existing clients. A question that we are asked the most is "Do we need to give the customers the car keys?" The answer to that question is ........

Troubleshooting Mobokey

This blog deals with troubleshooting MoboKey. Are you not able to connect with MoboKey or is there any other issue related to the device? Recommendations before troubleshooting: Do not leave keys in the ignition keyhole unattended. Make sure that you have a separate or spare key in your wallet or pocket all the time. For push-start cars, you can place the remote inside the car but you need to keep the smaller key with you all the time. Make sure that you place the antenna at the exact location where ........

2024-05-07T22:08:52+05:00Categories: Troubleshooting|

Application User Guide for Mobokey

MoboKey is a device that gets installed in your car and allows you to access, secure and share your car using a smartphone app. This article provides a step by step guide for Mobokey application for user. MoboKey Application Initialization: After the installation of the device, please check whether the blue light is blinking or not. If the blue light is blinking it means that the device is in advertising mode and is ready to connect. Install the MoboKey App from AppStore/Play Store in your smartphone and turn on the ........

How to: Configure Proximity Lock / Unlock

One of the best features using MoboKey in the car is proximity lock and unlock. Using this feature, our users do not need to tap on any button on the phone to lock/unlock the car! The car unlocks when you approach the car and locks when you move away from the car. Before setting the proximity, set up the antenna at the correct position. Setting the antenna is fairly simple. There are two places where you can set the antenna. The following are the possible places. On the side panel ........