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Troubleshooting

An ultimate guide for the best use of MoboKey

In order to use MoboKey to its full capacity, there are a few things that you should know. MoboKey is the ultimate device that allows access, security, and car-sharing. This device allows users to control their car with a smartphone app. In order to enjoy all the features, you should go through this ultimate guide. An ultimate guide for the best use of MoboKey Phone settings:  You need to set a few things in the phone settings. Bluetooth settings: Bluetooth is a sensitive protocol. This is why it is recommended ........

2020-05-11T22:12:33+05:00Categories: Troubleshooting|Tags: |

How to transfer ownership of the MoboKey equipped car?

There are a couple of times when there is a need to change the ownership of the MoboKey equipped car. One of the issues reported by car owners is when the technician tests the car and claims ownership by mistake and the owner needs to transfer the car ownership to his account. Another case where you will need to transfer the car ownership is when you are selling the car with the MoboKey device installed. There are a few simple steps to get this done! Contact us: To change ownership, ........

2020-02-27T21:00:30+05:00Categories: Troubleshooting|

Electrical safety equipment and fuse box of Mobokey

In terms of electrical component safety, we are always looking for securing the equipment in your vehicle. We have made sure that your car is safe when our device is being installed. This is why we have spent hours to make sure that the device you have meets all the electrical safety standards. What electrical safety equipment is being used by Mobokey? Internal Relays We are using internal relays for device protection. These relays only allow a certain amount of current to pass through the device making sure that your ........

What to do when the renter forgets the phone inside the car and car locks

As Mobokey is a complete solution for car sharing and rental companies, we are always in communication with our existing clients. One question that we were asked was "What to do when the renter forgets the phone inside the car and car locks?" This indeed is a rare occurrence, but we thought it should be addressed. The solution is simple. 1: The renter will have to call the owner in case the phone is inside the car and car locks. 2: Renter will have to borrow the phone from someone ........

2020-01-24T21:01:25+05:00Categories: Troubleshooting|

Troubleshooting Mobokey

Recommendations: Do not leave keys in the ignition keyhole unattended. Make sure that you have a separate or spare key in your wallet or pocket all the time. For push-start cars, you can place the remote inside the car but you need to keep the smaller key with you all the time. Make sure that you place the antenna at the exact location where it is recommended. Make sure that the car battery is new and in the best condition. Bluetooth is a sensitive protocol. Do not connect/disconnect repeatedly. Do ........

2020-01-24T21:01:37+05:00Categories: Troubleshooting|

Application User Guide for Mobokey

MoboKey is a device that gets installed in your car and allows you to access, secure and share your car using a smartphone app. This article provides a step by step guide for Mobokey application for user. Initialization: After the installation of the device, please check whether the blue light is blinking or not. If the blue light is blinking it means that the device is in advertising mode and is ready to connect. Install the MoboKey App from App Store/Play Store in your smartphone and turn on the Bluetooth. ........

2020-01-24T21:02:57+05:00Categories: Troubleshooting|

How to: Configure Proximity Lock / Unlock

One of the best features using MoboKey in the car is proximity lock and unlock. Using this feature, our users do not need to tap on any button on the phone to lock/unlock the car! The car unlocks when you approach the car and locks when you move away from the car. Before setting the proximity, set up the antenna at the correct position. Setting the antenna is fairly simple. There are two places where you can set the antenna. The following are the possible places. On the side panel ........

How to: Setup an account on Mobokey

Setting up an account on Mobokey is quite simple. It is not different from setting an account on any other app. Starting with downloading the application. There are some requirements to download the app. For Android, the Android version should be 5.0 or more and for iOS, it should be iOS 10.0 or more! Setting up you Mobokey Account Go to Play Store or App Store! Search for Mobokey. And it will appear with the logo! Download the app. Once the app has been downloaded.   Open the application. You will ........