The most significant innovation in the rental industry is the ability to bypass the counter entirely. Car Rental Contactless App Access is now the customer expectation. Companies are leveraging digital key technology to offer a seamless, 24/7 self-service experience where the smartphone is the only key needed. Here is a breakdown of the companies leading the charge in offering contactless access through a smartphone app. See what MoboKey can do to make your car rental a contactless and keyless.

Category 1: Digital-First and Peer-to-Peer (P2P)

These companies were founded on the principle of keyless, app-based access, offering the purest form of contactless rental.

  • Getaround: Known for instant booking and keyless entry via app. Their secure “Getaround Connect” technology allows renters to unlock the car with the app, with the keys left inside. There are no lines and no paperwork.

  • Virtuo: Offers a $100 app-based rental experience. Customers book and unlock all with the app, eliminating queues at rental counters. Virtuo offers 24/7 access to stations or even delivery to your door.

  • Turo: While it is a P2P service, many hosts utilize digital key handoff or lockboxes to provide a contactless key handoff.

Category 2: Traditional Companies Enhancing App Access

Major, established rental companies are heavily investing in technology to provide a fast, digitized experience, often through loyalty programs.

  • Hertz: Offers a huge international presence and is rapidly integrating technology. Hertz’s “Smart Car Access” solution cut customer wait times by 30% by enabling keyless entry through smart locks.

  • Enterprise: Offers digital key services in certain specialized programs like Enterprise GO. This allows the user to control the vehicle using their smartphone without carrying physical keys.

  • Avis / Budget: Both offer features like mobile check-in and loyalty programs to accelerate the pickup process, ensuring a more convenient experience.

  • OK Mobility: Offers a “Keyless car rental” service where the process is $100 digital. Customers sign the contract online and then unlock the vehicle with their phone.

The Technology Behind Seamless Contactless Access

All these Car Rental Contactless App Access services rely on a secure system to manage the digital key. This technology is essential for ensuring 24/7 operation. MoboKey is a solution that can help you work with the digitization of your car rental company.

  • Digital Key: A digital key is sent to the customer’s smartphone, enabling them to unlock and start the car without physical interaction.

  • Remote Verification: Customers can upload their documents (license, ID) via the app, where it is digitally verified within minutes.

  • App Control: The mobile app provides full control, including viewing reservation details, locating the vehicle, and completing the return process.

The MoboKey Advantage for Contactless Fleets

For any rental operator from Turo host to large regional fleet. MoboKey offers the infrastructure to compete with the top providers.

  • Contactless Pickup & Return: MoboKey automates your car rentals, allowing customers to reserve, unlock, and return vehicles all through their phone.

  • Reduced Overhead: MoboKey eliminates the time and labor required for in-person key handovers.

  • Enhanced Security: Features like remote immobilization prevent unauthorized use and reduce theft risk.

Ready to offer a modern, seamless, and fully digital rental experience?

Therefore, choose MoboKey: Fleet Management and take control of your fleet—remotely, securely, and effortlessly.

Download the MoboKey application on the App Store or Play Store.